Promotional Voucher Policy

• Vouchers can only be used on full price services.

• Vouchers may not be used in conjunction with any other offer.

• Only one promotional voucher may be used at any one time.

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Patch test Policy 
Patch tests must be carried out 48 hours before certain treatments can be carried out. (Please see below) 

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• Semi permanent make up, microblading and lip blush

• Eyelash and eyebrow tinting

• Henna brows 

• Lamination brows 

• Lash lift and tint 

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No waivers and no exceptions. You will get one reminder to come in for a patch test but it is your responsibly to come for it. If you fail to show up for your patch test and do not cancel within the 48 hours you will loose your 50% deposit, as we will not be able to carry out the treatment. 

Booking Policy 
All bookings must be secured by paying a 50% deposit via the booking system, you will receive a text/email to ask you to do this. . If this is not done when booking the appointment, it will be cancelled and offered to another client. 

Deposit Policy 
All bookings must be secured by paying a 50% deposit via the booking system, you will receive a text/email to ask you to do this. . If this is not done when booking the appointment, it will be cancelled and offered to another client. 

Cancellation Policy 
48 hours notice must be given for any reschedules or cancellations or you will be charged 50% of the appointment fee. If you fail to show you will be charged in full. There are no exceptions, this applies to any reason for your reschedule or cancellation. Please take into consideration that 48 hours is not enough time for us to fill an appointment. 

 

If appointments are booked up to 1-3 months in advance and then cancelled, your deposit will be refunded, minus a £10.00 admin fee.

Change of Treatment Policy 
If you come in for an appointment and change your mind about what you would like done, if the treatment takes less time and is cheaper you will still be charged the amount for what you were originally booked in for. 

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Age Policy 

16 + 

Nobody under the age of 16 will be able to be treated for any kind of waxing. 

18+ 

Nobody under the age of 18 will be Abe to be treated for any eyelash or eyebrow tint, henna brows, brow lamination, nail extensions or gel polish.